Our Services

Tailored technology solutions to keep your business connected and secure.

Telecommunication Systems

We administer and support business communications platforms.

Server and Storage Management

We support the physical and virtual infrastructure that powers your organization.

Video Surveillance Systems

We support the systems used to monitor and protect your facilities.

IT Helpdesk & Onsite Support

Our team provides responsive assistance for users, devices, and day-to-day technology issues.

And more!

Reach out to find how we can help to meet your technology solution needs.

• Multi-tier support by ticket, email, and phone

• Business-hours support with emergency escalation

• Onsite workstation and peripheral support

• Troubleshooting for hardware, software, and connectivity issues

• Tracking of response times and recurring support trends

• Physical and virtual server sales and deployment

• Server lifecycle and capacity management

• File services and Distributed File System administration

• NAS and SAN storage management

• Operating system, firmware, and security updates

• Performance monitoring and infrastructure planning

• Camera and recording server sales and deployment

• NVR configuration, licensing, and updates

• Storage and recording retention management

• Camera health and system performance monitoring

• Recording schedules, motion rules, and permissions

• Video retrieval, export, and documentation assistance

• Phone system sales and administration

• Extension, call routing, and auto-attendant configuration

• Voicemail system management

• IP handset and softphone provisioning

• Firmware and system updates

• Call quality, outage, and connectivity troubleshooting

• Backup & Disaster Recovery

  • We protect critical systems and data through monitored, tested backup solutions.

• Infrastructure Planning & Upgrades

  • We help organizations plan and complete technology improvements with minimal disruption.

• Cybersecurity

  • We provide layered security services to help reduce risk across users, devices, and systems.

• Microsoft Cloud Services

  • We help organizations deploy, manage, and secure Microsoft cloud platforms.

• Compliance Support

  • We help organizations document and maintain the technology controls required by their policies, insurers, and regulatory obligations.

• Identity & Access Management

  • We manage user access across onsite and cloud environments.

Network Management

We monitor and manage the systems that keep your locations connected.

• WAN, VPN, site-to-site tunnel, and connectivity monitoring

• Switch, router, VLAN, and wireless network management

• Firewall configuration and policy management

• ISP failover and bandwidth troubleshooting

• Network documentation and performance monitoring

• Support for network-related voice and communications issues